Category: Strategy
Deciding what to document, how to organise it, and how to tell whether it is working.
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Strategy
How to Measure Whether Your Documentation Is Working
Pageviews tell you almost nothing about documentation: a page everyone reads twice may be a page nobody understands. Here are the four signals that do predict whether the docs are working, and…
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Strategy
How to Structure a Documentation Site: A Practical Information Architecture Guide
Most documentation sites fail on structure, not on writing. Here is a practical method: how many top-level sections to use, how deep to nest, the four page types you actually need, and…
