Tag: Information Architecture
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Tooling
Documentation Search: Why Yours Doesn’t Work, and How to Fix It
Most documentation search fails for three fixable reasons: it indexes the wrong text, it does not know your synonyms, and it makes the reader leave the page to use it. Fix those…
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Strategy
How to Structure a Documentation Site: A Practical Information Architecture Guide
Most documentation sites fail on structure, not on writing. Here is a practical method: how many top-level sections to use, how deep to nest, the four page types you actually need, and…
